Services / Technology
Technology
The plumbing that makes leads, payments and follow-ups just work.
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Hosting, domain and email
Your own address online, and email that matches it.
A business that owns its domain and email looks and works like a business. We set it up so it stays yours.
What we do
- Register or move your domain into your name
- Fast hosting with a secure certificate
- Create business email on your domain
What you get
- A domain you own
- Fast, secure hosting
- Business email addresses
| Home Base | Lead Engine | Full Takeover |
|---|---|---|
| Included | Included | Included |
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Lead dashboard
Every lead in one place.
Leads come from calls, chats and forms. We bring them into one screen so nothing is forgotten and you can see what is working.
What we do
- Collect leads from your site, ads and WhatsApp
- Show the source and status of each one
- Let you and your team update them in one place
What you get
- One list of every lead
- Source and status for each lead
- A clean view for your monthly report
| Home Base | Lead Engine | Full Takeover |
|---|---|---|
| – | Included | Included |
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M-Pesa and payments
Let customers pay the way they already do.
Many sales are lost between interest and payment. We connect an M-Pesa option to your site so a customer can pay a deposit or the full amount.
What we do
- Add M-Pesa payment details or a payment link to your pages
- Offer deposits and full payments
- Match payments to the leads they came from
What you get
- A way to take payment on your site
- Payments tied to leads
- Fewer follow-up messages asking how to pay
| Home Base | Lead Engine | Full Takeover |
|---|---|---|
| – | M-Pesa link | M-Pesa link |
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CRM and automation
Follow up every lead, on time, without remembering to.
A CRM keeps your customer list organised. Automation sends the first reply and the reminders, so no enquiry waits for you to get back to your desk.
What we do
- Set up a CRM with your stages, from new lead to paid
- Send automatic WhatsApp and email replies
- Remind you when a lead needs a call
What you get
- A CRM set up for your sales process
- Automatic first replies
- Reminders that keep leads moving
| Home Base | Lead Engine | Full Takeover |
|---|---|---|
| – | – | Included |
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AI tools
Answer common questions at any hour.
Many enquiries ask the same few questions. An AI assistant answers them straight away on your site or WhatsApp and hands over to you when it matters.
What we do
- Train an assistant on your services, prices and policies
- Set clear rules for when it hands over to a person
- Review its answers with you and improve them
What you get
- An assistant that answers common questions
- A handover to you for anything it cannot answer
- A log of questions customers ask
| Home Base | Lead Engine | Full Takeover |
|---|---|---|
| – | – | Included |
See which package covers technology.
Other services
Faq's
Not sure yet? Have some questions? We listed the ones most frequently asked.
What makes DDi different?
We run SEO, marketing, design and technology as one system, with fixed prices and a lead report every month.
Why not hire a freelancer or an in-house team?
A freelancer covers one skill and a team costs a salary every month. With DDi you get the whole team for a fixed monthly fee.
How fast will my site go live?
Timelines are agreed on the first call and written into your proposal before you pay anything.
What are your terms?
Everything is in your proposal before you pay: what you get, what it costs and how to stop. Ask on the call and we put it in writing.
What if I only need a website?
Home Base is built for that: a five-page site, domain, hosting and email, with a light monthly plan to keep it running.
Who pays for the ads?
You do, directly to Google or Meta from your own ad account. Our fee covers setting up, running and reporting on them.